Shipping policy

Grace Pantry Support :root { --bg: #f6f1ea; --card: #ffffff; --text: #1f1b18; --muted: #6f675f; --line: #e7ddd2; --accent: #3a2c24; --accent-soft: #ede2d3; --warm: #b3875a; --success: #5e8b6f; --radius: 20px; --shadow: 0 8px 24px rgba(31, 27, 24, 0.06); --max: 960px; } * { box-sizing: border-box; } html { scroll-behavior: smooth; } body { margin: 0; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif; background: var(--bg); color: var(--text); line-height: 1.6; } a { color: var(--accent); text-decoration: none; } a:hover { text-decoration: underline; } .container { width: min(var(--max), calc(100% - 32px)); margin: 0 auto; } .hero { padding: 72px 0 40px; text-align: center; } .eyebrow { display: inline-block; background: var(--accent-soft); color: var(--accent); padding: 8px 14px; border-radius: 999px; font-size: 14px; font-weight: 600; margin-bottom: 18px; } h1 { margin: 0 0 12px; font-size: clamp(36px, 6vw, 58px); line-height: 1.05; letter-spacing: -0.03em; } .subtitle { max-width: 720px; margin: 0 auto; color: var(--muted); font-size: 18px; } .quick-links { display: flex; flex-wrap: wrap; justify-content: center; gap: 12px; margin-top: 28px; } .quick-links a { display: inline-block; padding: 12px 16px; background: var(--card); border: 1px solid var(--line); border-radius: 999px; box-shadow: var(--shadow); font-weight: 600; } .section { padding: 22px 0; } .card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 28px; } .grid { display: grid; grid-template-columns: repeat(12, 1fr); gap: 20px; } .col-6 { grid-column: span 6; } .col-12 { grid-column: span 12; } h2 { margin: 0 0 12px; font-size: 28px; line-height: 1.15; } h3 { margin: 0 0 10px; font-size: 20px; line-height: 1.2; } p { margin: 0 0 12px; } ul { margin: 0; padding-left: 20px; } li + li { margin-top: 8px; } .muted { color: var(--muted); } .pill { display: inline-block; margin-top: 10px; padding: 8px 12px; border-radius: 999px; background: #f8f4ee; border: 1px solid var(--line); color: var(--accent); font-size: 14px; font-weight: 600; } .faq-item { border-top: 1px solid var(--line); padding-top: 18px; margin-top: 18px; } .footer { padding: 44px 0 60px; text-align: center; color: var(--muted); font-size: 14px; } .legal-links { display: flex; flex-wrap: wrap; justify-content: center; gap: 16px; margin: 16px 0; } .highlight { color: var(--warm); font-weight: 700; } @media (max-width: 800px) { .col-6 { grid-column: span 12; } .hero { padding-top: 56px; } .card { padding: 22px; } }
Grace Pantry Support

We’re here to help

Grace Pantry is designed to make your home feel calmer, more organized, and always ready. If you need help using the app, managing a subscription, or solving a technical issue, you’ll find the right starting point here.

Contact Support

If something isn’t working as expected, or if you need help understanding a feature, please contact us and we’ll do our best to assist you.

Email: support@gracepantry.app

Website: https://www.gracepantry.app

Company: Rugs to go, Inc.
1061 NW 36th Street
Miami, FL 33127
United States

Support for iPhone and iPad users

Before you write to us

To help us support you faster, please include:

  • Your device model and iOS version
  • The app version you are using
  • A short description of the issue
  • What you expected to happen
  • Screenshots, if relevant

For issues related to barcode scan, product photo, or receipt import, it also helps to tell us:

  • What type of product or receipt you were trying to upload
  • Whether the app detected something incorrect
  • Whether the issue happened once or repeatedly

How Grace Pantry works

Grace Pantry helps you organize what you have at home, what is running low, what is missing, and what you can cook with what is already there.

Adding products manually

You can add a product by entering its name, category, quantity, and minimum desired stock. Grace Pantry will automatically classify it as In Order, Running Low, or Out of Stock.

Barcode scan

Tap Scan, point your camera at a barcode, and Grace Pantry will try to identify the product. If it cannot match the code, you can complete the product manually before saving it.

Add by photo

Tap Photo to take a picture of a product package or choose one from your gallery. Grace Pantry will identify the main product shown, and you will always be able to review and edit it before saving.

Receipt import

You can upload a shopping receipt to speed up pantry setup. Grace Pantry will try to detect the purchased products, and you can review, edit, or deselect items before confirming them.

Recipes and shopping suggestions

Grace Pantry also helps you discover meal ideas based on what you already have and what you are missing. If a recipe needs more ingredients, you can add the missing items directly to your shopping list.

Troubleshooting

The camera is not opening

Please check that Grace Pantry has permission to use your camera in your iPhone settings.

A barcode did not match a product

Some products may not yet be recognized automatically. If that happens, you can complete the product manually and continue using the app normally.

A product photo was not recognized correctly

Try taking the picture in good light and focusing on a single product package. You can always edit the result before saving.

A receipt was read incorrectly

Receipt reading works best when the image is clear, flat, and fully visible. Before confirming, please review the detected products and remove anything that should not be added.

Subscriptions & Premium

Grace Pantry may offer free and premium features. If premium subscriptions are available in your version of the app, purchases are handled by Apple through the App Store.

  • You can manage subscriptions from your Apple ID settings
  • You can cancel auto-renewal through Apple at any time
  • Restore Purchases should be used if you have already subscribed and need to recover access

If you believe your premium access is not being recognized correctly, contact us at support@gracepantry.app.

Privacy

Grace Pantry is built with a privacy-first approach. Pantry and household data is intended to stay stored locally on your device.

Some optional features, such as receipt import and product photo recognition, may temporarily process images in order to provide the result you requested. For full details, please read our Privacy Policy.

If you have a privacy-related question, you can contact us at support@gracepantry.app.

Helpful links

If you don’t yet have separate FAQ or Contact pages, you can remove those links for now.

Grace Pantry — Your home, always ready.

Operated by Rugs to go, Inc.
1061 NW 36th Street, Miami, FL 33127, United States

Support: support@gracepantry.app